Shipping policy

Shipping Policy

Thank you for choosing Whatchawant. This Shipping Policy outlines the details of our shipping process to ensure a seamless and transparent experience for you. Please review this policy before placing your order.

1. Processing Time

We strive to process and fulfill orders as quickly as possible. Orders are typically processed within 1-2 business days after payment confirmation. Please note that custom orders and some art prints may require additional processing time.

2. Shipping Methods

We offer various shipping options to accommodate your preferences and delivery needs. Shipping methods available at checkout may include standard, expedited, and express shipping. The estimated delivery time and cost for each option will be provided during the checkout process.

3. Shipping Rates

Shipping rates are calculated based on factors such as the destination, shipping method, and order weight. The applicable shipping charges will be displayed during the checkout process before you finalize your order.

4. Tracking Information

Once your order is shipped, you will receive a shipping confirmation email containing tracking information. This allows you to monitor the progress of your package and estimate the expected delivery date.

5. International Shipping

We offer international shipping to many countries. Please be aware that customs duties, taxes, and fees may apply to international orders. These charges are determined by the destination country's customs policies and are the responsibility of the recipient.

6. Address Accuracy

It is important to provide accurate and complete shipping information when placing your order. We are not responsible for orders shipped to incorrect or incomplete addresses due to information provided by the customer.

7. Shipping Delays

While we make every effort to meet estimated delivery times, unforeseen circumstances such as weather, customs delays, or carrier issues may cause delays beyond our control. We appreciate your understanding in such situations.

8. Lost or Damaged Packages

In the rare event that your package is lost or damaged during transit, please contact us immediately at hello@whatchawant.us. We will work with you and the shipping carrier to resolve the issue and ensure a satisfactory outcome.

9. Returns Due to Shipping Issues

If your order is returned to us due to an incorrect address provided by the customer or failure to claim the package, we will notify you. You may be responsible for additional shipping charges to reship the order.

10. Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us at hello@whatchawant.us. We are here to assist you and provide the best shopping experience possible.

By placing an order with Whatchawant, you agree to the terms outlined in this Shipping Policy.